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FAQ

  • Where are you located?
    Homestead by Hand in located right outside Raleigh, N.C. We do not have a storefront, but can offer local pickup for those in the area. Please email shelby@homesteadbyhand.com for this option.
  • How long have you been in business?
    Homestead By Hand was officially founded in 2020. Owner and operator, Shelby has been woodworking in various capacities for the past decade.
  • Do you take custom orders?
    Custom orders will be considered. Email shelby@homesteadbyhand.com with project details.
  • Do you offer wholesale pricing?
    Some items are available for wholesale purchase. Email shelby@homesteadbyhand.com for more information.
  • What payments are accepted?
    We accept all major credit cards and PayPal for payments. Financing options available at checkout.
  • What is the price of shipping?
    All orders are shipped domestically with standard shipping for free. Options for express shipping are available at checkout. International shipping is available, pricing available at checkout.
  • What is your return policy?
    Returns are accepted within 30 days on all non-personalised items for a full refund. If errors are made on any custom or personalised orders they will be replaced free of charge.
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